Through his personal and professional experiences, John Sergides understands what drives customers and in which direction they are moving. He says he knows that surrounding yourself with the right team is absolutely essential and that having a connection with the customer base is important.
As CEO of MUFG Investor Services, an industry leader in fund management, wealth management, banking and fund finance, he works closely with the company’s parent company, Mitsubishi UFJ Financial Group, one of the world’s largest banks with over 3.3 assets trillions of dollars.
As someone who has been through several major surgeries, he has seen firsthand how a company culture responds to an individual’s personal challenges. He believes that running a business means treating people as people, and how a company treats people in tough times will make the difference.
He sat down with Jessica Abo to discuss the challenges his industry is facing, how his company is addressing them, and how growing organically, valuing your people and taking risk will help you make quantum leaps in business.